We accept
all card types
Our fast shipping
Next working day shipping
on stock orders received before 3pm
+44 (0) 1856 731 269

Privacy Policy

Privacy Policy

We would like to retain your details to fulfill your order, for internal marketing, research and analysis and to contact you about products and services available from Orkney Optical Laboratory.

If you do not want us to use your information in this way, please contact us by post, telephone, fax, or email

We do not sell or make available your details to any third party for their own use.

We do not store credit card details nor do we share customer details with any 3rd parties

We do not send random marketing emails to personal email addresses (spam).

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

The type of information we will collect about you includes:

  • your name
  • address
  • your current prescription
  • facial, frame and pupil distance measurements
  • phone number
  • email address
  • credit/debit card details

We aim to ensure that information we hold is accurate and up-to-date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct them.

We may use technology to track the patterns of behavior of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, please email


Cookies are used on this site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser (by going to 'Tools | Internet Options | Privacy' in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:

  1. Take and fulfill customer orders
  2. Administer and enhance the site and service
  3. Only disclose information to third-parties for goods delivery purposes

Cookies used on this site:

Name of CookieProviderPurposeDuration of Cookie
ACTINIC_CARTwww.Glasses4Less.netEssential for the shopping cart to work.3 hours
ACTINIC_CONTACTwww.Glasses4Less.netStores your details if you tick the 'Remember Me' box in the checkoutExpires on completion of checkout process.
ACTINIC_REFERERwww.Glasses4Less.netReturns the customer to the last page visited after completion of the checkout.Session*
ACTINIC_RECENTwww.Glasses4Less.netRecords the image filename(s) for the ‘Recently Viewed Products’ list, if enabled.Session*
LAST_SECTION_URLwww.Glasses4Less.netRecords the URL of the last section you visited. This enables the 'back' button when in use.Session*
ACTINIC_BUSINESSwww.Glasses4Less.netMakes the login functionality work where used.Session*
CART_CONTENTwww.Glasses4Less.netStores the cart value and item count for the shopping cart summary.3 hours
_utma, _utmb, _utmc, _utmzGoogleThese cookies are used by Google and allow their Google Analytics to work. This allows us to monitor the performance of the website and make changes / improvements.Click here for more details on cookies used by Google on this website.
civicShowCookieIcon 2 cookies allow the widget to work that lets us ask you for your consent to the use of cookies on the website.3 months
civicAllowCookies months

* Session cookies typically only last until you close your browser. When you re-open your browser and revisit the same website the original session cookies will have been deleted, although visiting the site again may trigger the same cookies to be re-created.

Additional Cookies Used on Our Blog

Name of CookieProviderPurposeDuration of Cookie when you login to our blogSession
wordpress_logged_in_[session_number] your session active when logged inSession

Social Media Sharing

The links on our main website to Facebook and Twitter do not use cookies. The social media sharing buttons on our site also do not use cookies, although once you log in to a website such as Facebook, that website will use additional cookies to keep you logged in.