Glasses4Less.net has just started to add a range of the more common spare parts for glasses and frames to the website. Customers are constantly e-mailing us requesting a whole host of bits and pieces to overhaul or repair their frames and that was really the driving force behind the decision to start selling parts direct to the customer. The biggest problem is how to keep things as simple as possible with as few lines as possible but still meet our customers needs. We have catalogues filled with every part, screw, nut, pad, bridge and tip imaginable but the problem is how do you select the lines that are needed to help our customers make an effective repair themselves without the tools and the knowledge that we have at our disposal? The answer is, with great difficulty!
The first selection was nose pads, and we think we did a pretty good job when we selected Hilco’s Contour Fit Logic, Silicone nose pads. The most common fitting for nose pads is either put fit or screw in and the great thing about these pads is that they are cleaverly designed to fit either, this greatly reduces stock inventory and makes pad selection and replacement a snip for our customers. We currently carry 9mm Round and 13, 15 & 17mm in oval. Even the shape of these pads keeps the job simple as they are not ‘handed’ and fit either left or right pad arms.
In future articles we will be discussing in more detail the tips and tricks of the trade to help you the customer carry out a more effective repair, so watch this space. In the meantime why not visit the site and checkout our Frame Spares & Repairs section. We have also started work on an information section, entitled, Repairing Glasses Frames , in this section you will find tips and instructions on correct technique and use of parts and tools to enable you to successfully carry out repairs. We hope to continually add to this section over the coming months, so why not post requests for any repairs or tips you would like to see in this section.
The really big problem was how were we going to deal with the problem of screws. There are thousands of replacement screws in the market place in all different diameters, lengths, colours and head sizes, then you have the choice between slot head or cross head. Where do you start?
We are often e-mailed by customers for a selection pack of screws but this is really hit and miss, the chances of getting just the right screw, well…lets just say that you would have to be lucky. Then we happened upon an idea, Hilco Tap ‘n’ Lok repair screws. The problem is that a customer has no way of knowing what size of screw is required, how long or what thread. So to solve the problem, we divided the screws into three repair types, Nose Pad, Eyewire and Hinges, giving the customer two screws in each of the most popular sizes. The best thing about Hilco Tap ‘n’ Lok repair screws is that they cut their own thread, they are all over sized and simply ‘snap’ to the required length, what’s more they are specially coated with Tight Bond, a unique coating that stops them coming loose. They also work well as Spring Hinge thread Seekers, for more details visit our Repairing Glasses Frames page.
